Customer Testimonials

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DealerRater Apr 11, 2021

I went over to Preston Hood to look at buying a new Silverado and I can’t say enough good things about how I was treated. Dylan was my salesman and he was very respectful and listened to all my concerns and answered every question I had. At no point did I feel pressured or disrespected. Dylan was very professional and now I have my dream truck. I will never go anywhere else to buy a new or used vehicle. If you are in the market for a new vehicle go see Dylan at Preston Hood!

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DealerRater Jul 7, 2019

I saw a vehicle posted by the dealership on Autotrader.. I sent an inquiry and received a quick response from Farrin from Preston Hood in Ft. Walton Beach. With my permission, she continued to text me in response to my questions. She even walked out on the lot to personally check the truck for a smoky smell. (That was one of my questions.). We did not end up purchasing from them because someone beat us to it, but she let us know in time to prevent us from driving over - which I appreciated. She also offered us a similar ...

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DealerRater Aug 14, 2018

I was looking for cars online when I noticed Preston Hoods' poor reviews. I have bought 3 new and 2 used cars from Preston Hood over the years and only have good things to say. All the vehicles were top notch with no major issues. Sure every car and dealer have problems sometimes. More likely than not, some of these reviews were written by unreasonable customers. I support Preston Hood totally until I have a bad experience.

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DealerRater Aug 10, 2017

I have been looking for a car for my daughter for a while. Came upon Preston Hood Chevrolet. I was so happy that I had gotten texts on my questions almost immediately. Had the pleasure of talking with Matthew Keller & Orlando one of them always made sure they called me back. I live in Texas & my daughter in Florida so it was a bit stressful trying to get everything done. Stephanie made sure the transaction went smoothly. My Daughter Joeny will be picking her car up soon. Thank You so much guys for making her dreams come true. ...

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DealerRater Oct 26, 2016

Stephanie was our sales woman for our GMC and she put up with my husband and I's indecisiveness for quite a long while! She gave us a great deal, was welcoming, professional, and friendly. She even sent me a hand written birthday card in the mail from Preston Hood! Super sweet gesture! Appreciate their service! Definitely go see Stephanie! She's awesome!

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DealerRater Oct 19, 2016

If you want a professional relationship with a dealer, in which YOU are their most precious commodity Preston Hood is the dealer for you. I have dealt with ALL the high-end car dealerships in the area and was never treated better than @ Preston Hood. I have purchased over 125 NEW cars to date and NEVER have been more appreciated than @ this dealership.

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DealerRater Jul 22, 2016

Had my 2016 Silverado spray in bed liner done and it looks awesome. Phillip Prisco, was so professional. He took special care to do a masterful job any dealer would be proud of. Truck was detailed and ready to go when promised. Great job, Phillip!

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DealerRater Jun 9, 2016

My '15 Corvette was serviced at the dealership and I met Mike Albright, a new advisor in the service department. He was friendly and provided great service during my visit.. I look forward to working with Mike in the future. He certainly encourages me to use Preston Hood in the future.

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DealerRater Jun 5, 2016

I had my 2011 Equinox serviced at the dealership on Fri, and was introduced to Mr. Mike Albright, a new advisor in the service dept. He was exceptionally friendly and gave me undivided attention during my visit. I have experienced many advisors at various dealerships, however, he makes you feel that your car and your time are valued. I look forward to working with Mike in the future. His attention to his customers will certainly encourage loyalty and a greater possibility for making their next purchase with Preston Hood. A job well done--thanks Mike!

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DealerRater Apr 11, 2015

Kasi and the folks at Preston Hood went the extra mile to make sure my car is a exactly the way I want it. They repaired the damage that Alan Turner Chevrolet caused to my car then Mr Turner told me I was trying to get something for nothing. Kasi personally made sure my pride was restored in my vehicle. Kasi Dent is a true diamond and asset to Chevrolet. Kasi should teach horrible dealerships about customer service. I can't say enough about Kasi Dent everyone should deal with Kasi. Kasi is the only only person I deal with ...

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DealerRater Aug 1, 2013

I arrived at Preston Hood Chevrolet Brent Little was extremely helpful, friendly and professional in assisting me with my service issue. Great job Brent!! Thanks

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DealerRater Jan 8, 2013

I wanted to get out of my current vehicle into a newer Chevrolet Truck, Austin Cribbs was extremely helpful in finding the right truck for me in my price range. When I couldnt seem to get everything in order with my trade in and financing options, he and Joann Jeffries, helped me a great deal with the vehicle and financing. I would HIGHLY recommend this dealership to anyone in the market for a new Chevrolet vehicle or a great used car! Thanks again Preston Hood Chevrolet!

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DealerRater Oct 8, 2012

From the moment I arrived Paul Hughes was very courteous and informative without being pushy, which is what I look for in a salesperson. After working with me on the price and what I needed in a truck we were quick to come to an agreement. I left the dealership still needing a few things done to the vehicle. Paul ensured I had a time scheduled to get the vehicle in and out of the service department quickly with no hassle towards me. In the end Paul made the sale for me and he is the reason I purchased my ...

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DealerRater Sep 5, 2012

My first contact with Preston Hood was with Jennifer ininternet sales, she was quick with her reply and answered all my questions. She was very helpful and followed up with me when she said she would. Paul Hughes helped me locate the vehicle I was looking for, was very personable and professional. Great to work with, I highly recommend Paul and would definitely see him again. Joann is very efficient and friendly, financing was quick and easy, she also explained the extended warranty that I purchased. Miss Linda made us feel us like family by giving us advice on how ...

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DealerRater Sep 2, 2012

Dallas was extrelmely helpful in the purchase of my new Camaro. He did not try to sell me something I had no interest in and promptly took all my offers to the manager. After my purchase, he had the car and new tags/title ready when promised. I would recommend him to anyone looking for a new car.

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DealerRater Aug 30, 2012

Prior to our visit to Preston Hood, we thought that all dealerships and sales personnel were cut from the same cloth. Contrary to our initial hangups we came across Dallas Moody. Not only did we get the vehicle we wanted we also got it a lower price than expected. Dallas went above and beyond the call of customer service. He actually had the customer in mind, not just the sale. We were comfortable from the moment we arrived to the moment of purchase. If you are in the market for a new or used vehicle, we would highly recommend Preston ...

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DealerRater Aug 28, 2012

Keith was great to me and my parents. We got a good deal on a 2012 Equinox and I've been happy ever since. Even with me living in another state after buying the car and returning home, Keith has still corresponded with me through emails with any questions or concerns that I've had.

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DealerRater Aug 11, 2012

From first meeting Scott Eads I knew we were in for a good experience shopping for a new vehicle. Scott is a true gentlemen and was quick to point out buying options for us to consider. The negotiation was straight forward and actually pleasant...now there's a first. From initial greeting, the test drive, the deal and to vehicle transfer, Scott is a credit to the dealership.

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DealerRater Jul 30, 2012

I have purchased 2 vehicles from Preston Hood Chevrolet. 1 new and 1 used. I would just like to say that the personnel at this dealership are very professional. Steve Barrett worked both deals. He was very courteous and professional. His knowledge of the business was impressive. Talking with him was pivotal in both of my purchases. I called Steve on the phone to tell him what I was looking for, and he found exactly what I wanted, and at a price I was happy with. I also use Preston Hood for my maintenance service, and have always left there happy with the ...

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DealerRater Jul 28, 2012

I have purchased 2 vehicles in the last 5 years. Without the help of Steve Barit I doubt that I would have purchased my SSR. Steve got me a great price on it and a great value for my trade-in. When I purchased my Suburban LTZ, Chuck Epply also got me a great price on it and again a great value for my trade-in. I have purchased 15 new vehicles and only 1 other time did I get this kind of expert help from a dealership. These gentlemen did not do the normal pressure games that most other dealerships try. They got me financing ...

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DealerRater Jun 19, 2012

The service department at this dealership is good. Kasi is a great individual to work with and meets all my needs for my automobile. Any problems I have had with the service department, have been attempted to be fixed. I would strongly recommend that any new customers to this dealership's service department, use Kasi as she has more respect for your vehicle than others that work in at the customer service desks.

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DealerRater May 26, 2012

Great and friendly staff. They took care of everything. They made the whole experience a complete delight. Jenna set it all up before I got there. Spencer met me a the door with the cars I was interested in at the door. The entire staff was awesome!!

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DealerRater Apr 25, 2012

Idid my market research and found a used car that I was interested in through Preston Hoods web site. I asked for information about a particular used car they had on a Sunday night, within minutes I had a reply. Jenna e-mailed me to tell me that while she was not in her office she would get in touch with me the next day. The next day I got the information I wanted and each additional question I had she answered back very quickly. After e-mailing back and forth, I set up a time to come and test drive the ...

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DealerRater Apr 19, 2012

The sale was fast, and Dallas was a great salesman!This is the second time i have purchased an SUV from Preston Hood, and would deffinatley recommend this dealership.

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DealerRater Apr 17, 2012

I rated Preston Hood as high as I could not only for the excellent work they do, but for the personnel employed there. I wouldn;t go anywhere else to have my car serviced. Kasi McLaughlin always takes care of what my cars need with a professional approcach that sets the standard for her peers. She is an excellent ambassador for Preston Hood and if you can find a way to hihre more employees like her, you should junp at the chance. Chcuk Epley is a very competent salesman, he doesn;t pressure you, but he believes in what he;...

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DealerRater Apr 15, 2012

Outstanding service and friendliness. Went in to have my oil changed for my vehicle and through casual conversation with one of thier sales reps (Austin Cribbs), was signing the paperwork for my new truck three hours later. Fastest I have ever made it in and out of a dealership while still feeling like I was really being taken care of. The zero interest financing offered on new GM vehicles wasn't bad either!

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DealerRater Apr 14, 2012

Outstanding sales team. They worked a deal that was too hard to pass up and they were very friendly, courteous and not demanding. Professional all the way. I would highly recommend this dealership to anyone when it comes time to buy a new car. I love my new car!

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DealerRater Apr 13, 2012

Preston Hood gets my excellent rating because of Keith King. He is always ready to meet my needs when it comes to discussing my interest in vehicles. I have bought five vehicles as of now. Keith has handled everything with professionalism and grace. Keith King is the reason I buy my vehicles form Preston Hood Chevrolet.

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DealerRater Apr 12, 2012

Kasi Was a pleasure to work with. She contributed to the overall experience and made it a pleasure to deal with Preston Hood Cheverolet..My third trip to the dealership over the past few years. Have not been disappointed.

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DealerRater Apr 11, 2012

Since moving to Fort Walton Beach, in 2009, I have taken our vehicles to Preston Hood. The first time was because of the fact they were a GM dealership and I didnt know any other local mechanics, and I knew that I would have at a minimum the warranty of the GM service. Now I take our trucks and car there for one reason and one reason only, the customer service that is provided to me. Each and every time I go I feel as though I am the most important customer. Kasi (service advisor) knows me and my wife by ...

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DealerRater Apr 9, 2012

By far the best experience buying a new vehicle. Contrary to popular belief, buying a new vehicle does NOT have to be a horrible experience. From the moment I drove on the lot with my old vehicle to minute I drove off with my NEW truck, there was absolutely 0 pressure. Mr. Dallas Moody showed me every vehicle I wanted to look at, and let me test drive them as well. He was more interested in putting me in the perfect truck for me, as opposed to trying to sell me the most expensive one on the lot. As far as ...

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DealerRater Apr 9, 2012

Original deal had issues but the dealership bent over backwards to make right. They made an error in the calculation of the lease payments but reduced the price sufficiently to compensate. Fair and honest dealings. Recommend for others and I will buy from again.

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DealerRater Apr 8, 2012

I have purchased 4 cars in the past 13 years from Preston Hood Chevrolet, and my last saleman was Keith King. He was very nice and patient with my needs for a new car. He answered all my questions and was she wonderful in helping me with my new purchase. I have had the car now for almost a year and I still tell everyone of his kindness. Great Saleman you have Preston Hood!!!!!!!!!!!!!!!!!!!!! Mary Holmes

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DealerRater Apr 7, 2012

Mr. Tucker is the sole reason I purchased my silver Cruze from Preston Hood. Words cannot describe the stellar service that was graced upon my girlfriend and I. Thank you, Dustin

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DealerRater Apr 6, 2012

I am very pleased with the customer service I received from Keith King and the staff at Preston Hood Chevrolet, Fort Walton Beach, Florida. I am extremely satisfied with my purchase. The whole experience was handled in a professional way. The service for my maintenance program is wonderful. I selected an Equinox. I am happy with my car. This is the second car I have purchased with the help of Keith King. He is a great help in making the right selection. He is an honest and helpful person. Preston Hood is lucky to have him on their sales team. ...

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DealerRater Apr 6, 2012

I could not have been happier with the purchase of my Equinox. Keith King is an outstanding dealer who truly puts customer service first! Prestonhood in general is awesome. I recommend the dealership to all of friends. I will definitely be back when the time comes to purchase again.

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DealerRater Apr 5, 2012

Preston Hood Chevrolet FWB. I own three vehicles purchased from Spencer Sims this no pressure saleperson. The price was right,mileage great,service was quick.

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DealerRater Mar 30, 2012

We were so pleased and impressed with the knowledge andcustoner service provided to us by Preston Hood Chevrolet! We would recommend to friends and family.

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DealerRater Mar 28, 2012

The staff and management team at preston hood chevrolet is the most professional, kind, courteous, and friendly team i have ever met. They are definitely a rare breed in the car dealership business, and they have my business from here on out. Steve Bareit and his team helped myself, and my 2 brothers with financing, selecting the car that best met our need's and made sure it was something we could afford.Their attentiveness, professionalism, and dedication is something i have never seen before from any other dealership i have ever done business with. The vehicle's they sell are ...

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DealerRater Feb 21, 2011

This dealership was fantastic! They actually had competitors models on site for me to compare the Chevrolet to. There wasnt a need to go to 4 different dealerships to find the information I needed to make a decision. If you would like to have a one stop shopping experience this is the dealership for you! Everyone there was extremely nice and they wanted to make sure I got the vehicle I would be happy with!

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