Customer Testimonials

All staff were very professional and extremely helpful. Would recommend them to anyone. Thank you.

Parts department is amazing, haven't worked with the rest of the dealership.

Great people to deal with

On the road showing fifth wheel, Our truck had an intermittent wiring problem causing our instrument panel to be possessed, Technicians did an awesome job of diagnosing and repairing same-day service so we can continue our trip, awesome job

I was traveling through the area and wanted to have my oil changed be a certified dealer on my 2020 Silverado. Excellent service, waiting area was nice and clean. Staff was friendly and service was prompt.

Fast scheduling, fast service, super friendly staff!

Very helpful and fast service.

Everyone was super friendly! I had an appointment for an oil change and they even took care of a recall for my brakes! Great customer service and I was in and out quicker than expected!

It is a relax atmosphere to get your car serviced at Preston Hood Chevrolet in Ft Walton Beach, Florida. The waiting room is very clean and there are refreshments too. My service advisor, Brett, has taken care of my Malibu for the past 3 years. He is very professional and is always there if I need anything. My car is in good hands. My husband and I are looking forward to the new 2022 Malibu when they arrive at Preston Hood. A very satisfied customer.

Even through severe issues with my car purchase, the salesman, service team as well as the managers, worked diligently to ensure I was a satisfied customer. I appreciate each and everyone of them.

Good service and fast. Thank you Preston Hood Chevrolet.

Very friendly and knowledgeable

Our salesman was Tommy. He was awesome. We were so pleased with everyone and I am a happy driver in my 2019 Chevy Cruze. Kim was so nice and hospitable. We were warmly greeted from the moment we drove onto the parking lot until I drove off with my car.

Thank you for great customer service with my tire pressure.. Thanks again to the service manager...

Friendly staff and work was done great and fast

Austin was one of the best salesmen I’ve ever dealt with. He wasn’t pushy, very helpful and had the utmost level of professionalism while assisting me with my trade-in. I will definitely be recommending not only Preston Hood to friends for car purchases but Austin as well.

Brad in the Service Department was the rep that I dealt with on this visit. He was very courteous, listened to the issues I wanted to be look at on my vehicle, and his communication was supperd. The required maintenance performed on my vehicle was addressed , the recall I was not aware of was taken care of (thanks to Brad), and the pending maintenance I asked about was quoted and communicated in a way I felt reassured to bring it back.

Very please with the service I received. No pressure sales. They had what I was looking for at a fair price. No additional markup over msrp like other dealers. Highly recommend.

I WAS ABLE TO GET MY SERVICE APPOINTMENT WITHIN A REASOABLE TIME AND BRAIN WAS OUTSTANDING .

Brian is a top notch service advisor…a great company asset. He’s always professional and someone I trust. Also, the waiting area is relaxing and mostly comfortable while service is being performed…the snacks are a nice bonus.

Professional, customer focused, and reasonably priced!

The service was excellent, we are happy we bought our new car.

Friendly staff that was quick to engage as soon as I pulled into the service area. They kept me informed through the entire process. The waiting area is neat and clean, and there are plenty of drinks, snacks, and entertainment to pass the time.

as always Brian made the whole experience wonderful!

Peggy Gleason is awesome, always welcomes me with a smile and asks how is the truck doing. She always gets me in and out in a timely manor and answers any questions I might have.

Maria the sales person made it all easy and had. An answer to all my questions. She is very experienced and kind thank you Maria.

Very friendly and pricing is reasonable.

They helped fix my flat. Great Service

I couldn't ask for a better experience. They whole crew was nice and polite and never pushy. I drove 175 mile round trip and almost 4 hours total to buy my first new truck. The next time I need a new vehicle I will go there first. I also will be making the trip for my first factory service job as well. With nice and fair people you can't go wrong.

everyone was very professional, personable and accommodating

The price was cheaper than expected. Always great service.

Our service advisor was very friendly and helpful.

I arrived and my truck was taken in then and there. Excellent service in a timely matter. Brain is the best. Thanks to all. Jimmy

Saleswoman Marie listens to exactly what you want and she called me when she found the Trailblazer RS I asked about. She made the sale. Kim in financing was also very helpful getting all the paperwork handled. I was going to buy a Chevy Trailblazer RS from someone and these women made it happen. Highly recommend them and this dealership for all your vehicle needs.

The service was excellent and they got me in and out as quickly as they could, and super happy with the truck and the deal I got

Brad was GREAT. He had everything ready to go when I got there. Finished job quick and I was on my way again. Thanks again Brad.

The people at Preston Hood Chevrolet were the most personable and knowing about their product than any of the other dealerships that I visited. They were very friendly and helpful in my purchase of a LTZ Silverado , I would recommend Preston Hood to any family member, friend or associate .

Maria Hill took good care of us from start to finish and beyond. Her communication during the whole process was outstanding! Go see Maria, you won't be disappointed!

The staff was professional, polite and friendly and the service was exemplary!

Great

Brad was very accommodating and professional. Got us in on short notice and got the problem fixed. Very courteous service.

The service department was very pleasant and efficient. The waiting room was pleasant and had coffee and snacks. And I was pleased that my car was ready in a timely fahsion.

We loved Keith King. He is very honest, efficient and professional. The experience was surprisingly short and easy with no hassles. We are very lucky to find this dealership and would travel an hour again just to do business with them. We have gone to several dealerships around Pensacola and even in Fort Walton but they didn't compare to Keith and this dealership. I highly recommend them.

Friendly professional service. Treat customers with respect. Throughout the service/maintenance process I feel like a member of the dealership family. Best of the best!

My technician, Scotty was awesome!

Excellent service.

We love Keith! We just bought a car from him! A wonderful Chevy dealership with friendly staff!

My husband and I had a way better car buying experience here than we’ve had in decades buying a vehicle from anywhere. Very personable and helpful with all questions that I had in sales and finance dept. We were in and out the door in less than 2.5 hours, that was with a test drive. Shout out to Austin and Joanne for staying and helping me finish my transaction after the store closed. I live further away and did not want to drive back the next day to complete it so they stayed to help. Overall would come back here ...

So glad I found a wonderful dealer. Thank you service for fixing my truck.

I have gone to alot of dealers. Preston Hood has the greatest service in the area!!!

We were traveling from out of town to stay in Destin and had engine problems. We took our suv to Preston Hood Chevrolet and they took excellent care of us and faster than any dealership I have personally ever be to. The Staff was beyond amazing to our family!

I called to have my vehicle looked at for a clicking sound and a squealing sound. I told the person when I scheduled it I had already replaced the belt the tensioner and the turbo. They told me the inspection would be up to $130 to diagnose the issue and they I would be called when they found out what the cause was with how much it would cost to repair. When I picked the car up the next day I got a bill for $285. I asked why it was so much since I was quoted up to $130 on the phone ...

Peggy was great and answered all questions and kept me informed .

Great Service

Keith was very helpful and ended up bringing back a lower price than what we had agreed to. No pressure buying and very helpful with all questions. We be heading back for my next vehicle.

Brett was very nice and cordial and took care of my 2018 Corvette Grand Sport for an oil change! I bought the car at Preston Hood new in 2017 and I only allow their service department Corvette expertise to work on my car!!

Great and easy to work with. I was completing most of my transaction remotely. They were very cooperative and responsive to all my requests. Very pleasant to deal with

The worker was the best he did an awesome job. He called around till he got what I needed. He needs to be recognized for great "Customer Service" I dont remember his name way go to buddy

Maria was outstanding and above all she was delightful explanation about the new vehicle. Customer service skills are top notch. And also the dealer supervisor. Thanks for a wonderful experience 💕

Great service as usual.

Austin worked with me over the past two years as I was on the waiting list for a new Corvette Stingray. He was exceptional at keeping me up to date with calls and texts through a series of factory shutdowns due to COVID-19 and a nationwide microchip shortage. He was polite, considerate, and a fun guy during this process. I also had a chance to meet with Preston Hood which was an honor. I definitely recommend this dealership and recommend working with Austin. This is the second time I have done so as I also purchased a new Camaro for ...

Spencer is very helpful and kind, honest as well. He was so so helpful during the process of me attempting to buy a car, which is great when you’re a young female as he’s not out to just get high cash from you. Although I decided to not go through with any sales for personal reasons, I’d highly recommend speaking to him if you stop by Prestonhood!!

Fast -Efficient and very friendly!! I will be back!!

Peggy was fantastic, super helpful and I'll definitely be back for my next service.

I absolutely can't say enough about how happy I was with the service on my Blazer. We came to Okaloosa Island and upon arrival my Blazer began to overheat.. My fiance and friend took it to Brad and within a few hours he had not only ordered the part but had it sent overnight at no cost to me. Then after doing the needed repairs he discovered another issue that could have just made our trip home next to impossible and instead of ignoring the other issue and allowing us to break down somewhere along the way he fixed ...

Thank you to Spenser and Kim for all their help with my car purchase. They were both amazing and weren’t pushy at all. They took their time with me to make sure I was happy and satisfied with my purchase. I’d definitely recommend Preston Hood Chevrolet!!

Love the cars

As is standard every time i go to Preston Hood Chevrolet the employees are excellent, and the service is always outstanding. I will always keep coming back to Preston Hood and only Preston Hood for service on my car and future vehicle purchases.I would recommend Preston Hood to everyone i know because no one on the gulf coast does it better.

Customer service was awesome! Brad did a super job of getting my service done in a very efficient manner. Did complete service and had me on my way without hesitation! I was crunched for time! Thank you Brad! Mark of Excellence winner for sure!😊

Brad in service department was so helpful and accommodating. Our truck decided to have a few issues on our 13 hour drive for vacation. They were able to get us in, fix the truck and even shuttle us to our condo. Very impressed with service, and would recommend to anyone.

My experience here was outstanding ! The service was second to none . Quality work and staff . My truck looks great . Thank you, Nicky Harvell

i want to thank the service manager gayton for making sure the work done on my daughter's vehicle was done correctly and carefully inspected after it was completed..

I think the service provide was excellent, but to expensive.

We are So thankful for this place! Our car broke down as we pulled into the resort. We called and talked to a very friendly lady. She said they would try to fix the Tahoe as soon as possible. We told her the urgency of the situation. We had it towed to the dealership that night. The next morning it was fixed and all costs were covered under the warranty. Thank you so much for the speedy service. The Raby’s Ringgold, GA

We were on our way to Fort Walton from Texas when we experienced engine trouble in our 2021 Tahoe. I called them immediately on Monday morning and they told me to get right in even though they were pretty full. Our service advisor Brian was so helpful and understanding. The parts we needed were back ordered, but they had four on hand and were able to get the additional four needed from another dealership since we were stuck without a car in a new town until ours was repaired. We are so thankful for the treatment we received regardless of the ...

Everything went smooth as can be and even got a better rate from GM than I did from my bank! Dylan and the rest of the staff treated us like family. This was at least my 3rd purchase from this dealership in the past 20 years and I plan to return for a few more.

We had been in an accident where our car was totaled and we needed a new car that day, as we were 17 hours away from home. Everyone at the dealership that we encountered was truly a blessing. Everyone was kind and knowledgeable and did everything possible to make the experience as smooth and easy as possible. We truly appreciate Preston Hood for all of their help and patience during a difficult time.

I’m a first time buyer and I must say my experience buying was absolutely the best experience! My sells man was the best he was over the top he went above and beyond to make sure that I was well taken care of, he looked at me not only as a buying customer but he looked more at me like his own child, being that I’m a younger lady who was buying alone I told him all of my budget needs before hand and was telling him everything that I was looking for, I also let him know ...

Brett was excellent!! He took a real interest in solving my concern!! Great guy!!

(Translated by Google) Very good service (Original) Muy buen servicio

This is the second car I have purchased from Preston Hood. Austin Cribbs was my salesman for both vehicles. I expressly called Austin when I was ready to purchase my truck because I was tired of being lied to by other dealers and I knew Austin and Preston Hood would at least be honest and deal with integrity. I wanted a GMC Sierra AT4 and dealt with a Step One Auto Group dealer who lied to me and hid about $12,000 in additional costs. I got so sick of the lack of honesty that I decided to call Austin and see ...

Maria Hill was absolutely amazing throughout my car buying experience. She will friendly, ready to help me get into a car. I would highly recommended her as your salesperson

Preston Hood Chevrolet keep an open line of communication daily and Maria was a great salesman.The whole dealership was professional and kind.

It was great

You guys are making my daughters dream come true.. I’ve dealt with 4 different dealerships in the tampabay area and got nowhere I found the car online on your website and it took one phone call to your dealership to make this happen 2 days later you delivered the car to my door step about 300 miles from your dealership I would recommend you guys to everyone I know and my next Chevy will definitely be bought from you … I just wanna make a special thank you to Maria Hill for making my experience with your dealership the best I’ve ever ...

Spencer, who sold me the car, was great, but some other guy named Austin was a condescending know-it-all. Austin was apparently assisting Spencer trying to verify my military retired status by using IDme. However, he said my Medical Retirement does not count as an "actual retirement" therefore, I am not supppsed to receive a military discount. BUT, he played the heroic salesman, swooped in and gave me the discount anyway despite the service to my country not deserving of their enormous gratuity. On top of all that, my hero set up my Chevrolet account under the wrong name ...

Brad resolved my problem with my truck and had a new starter installed within an hour and he even gave me instructions on how to set up the console on my dash great customer service excellent example of what customer support should be Chuck Plaster

They were helpful and informed me of ways to save money.

While on vacation, we needed our brakes serviced. They got us in right away, knew the issue immediately once driving it, fixed it within a couple hours. They also drove my husband to our condo and then picked him back up when our car was ready. We are so grateful for their wonderful service and hospitality!!!