Preston Hood Chevrolet in Fort Walton Beach, FL

All personnel were courteous and friendly.

I was in need of an oil change and there weren't any appointments available for a week. I was told to bring in my Tahoe and they would try to squeeze it in between people. I dropped my car off at 7:30 when they opened and received a text by 9:15 that it was finished and ready to be picked up. Everyone I spoke to was extremely helpful and friendly.

Derek was an amazing salesman, had such a personable & friendly demeanor. Was not pushy, but expertly listened to what we were looking for and made the process so smooth. Mike was a treat to work with in the finance office. He explained everything thoroughly, also didn't come across as pushy - more informative and knowledgable about the vehicles and all the numbers side of it. This was the best car buying experience we have ever had and the two of them make us only want to buy cars through their dealership in the future.

Less then an hour for my oil change. Considerably less then other places I have used.

Salesman and associates were very efficient, understood my needs, top notch service and financial paperwork. Very happy with my purchase, service, and explanation of my vehicle instruments,

Professional and very helpful in providing excellent customer service

Prompt service. Very transparent. Always great customer service.

The service dept was very helpful getting my vehicle repaired & back on the road

While traveling from out of state the ac in our 2021 2500hd truck quit working. Took it to Preston Hood for repairs. First impression of the facility is the beautifully maintained shop and showroom. Second impression is the friendly professionalism of the staff. I worked with Brian who did everything imaginable to make our experience better than expected. Top notch technicians, top notch service, exceeded our expectations. This is not a typical dealership. I highly recommend them. Great experience from start to finish. Many thanks to all who helped us get back on the road.

Austin Cribbs was a pleasure to work with. The whole experience was great. Will definitely recommend to others and return as a customer.

GREAT EXPERIENCE

I was COMPLETELY SATISFIED with the service. Glad that the Preston Hood team was able to troubleshoot amax fox the issue.

These guys are always professional and respect your time.

A wonderful experience getting a safety inspection. They paid for me a rental car, much better dealership than the Chevrolet dealership in Crestview. Fast, reliable, professional, efficient and kind service.

My Favorite place to go for oil change and repairs. Brett was great helping me out with the repair of my lovely GMC ! He did a fantastic job keeping me posted what is going on. The part for repair was supposed to come in a week , it came the next day so my car was fix so fast )unbelievable ! best Chevrolet dealer in the area! Strongly recommend to everyone)

We drove from Somerset Ohio to trade our 2023 Trailblazer (also purchased from here) in on a 2024 Trax. We had one full day here and wanted to spend time at the beach as well. Austin knew this and made this transition fast and smooth. (Everyone did). Best experience we have ever had. We will gladly drive down again when we are ready to make another purchase. Thank you so very much!

Thank you Austin cribbs for everything!! He was amazing. Mike was also very helpful and kind.

Latone is the best and her communication is amazing

I think they were very honest helpful with all questions asked and atmosphere is very friendly will continue to be a customer of them

I purchase my car here and come here to get my car serviced. Very friendly staff and I always get in and out quickly when getting my car serviced.

Steve Barrett and Austin Cribbs made the whole experience so simple. My husband had passed away on Monday July 31st. They took care of buying my husband's Traverse, paying off his loan and getting the 2023 Trailblazer for me. I was able to take care of everything in about an hour on Tuesday. What a relief that was for me!

Thanks for the super service. You all are number 1.

Fantastic experience at Preston hood Chevrolet! Gareth Stearns is awesome and very professional and took great care of us with the purchase of our New 2023 Silverado! If you have want to get a chevy go see the team at Preston hood! Best in town!

I’m always impressed by how quickly you’re able to get me in and out. Miss Latone was especially amazing. She saw me waiting and quickly ushered me in to get me signed in and get the process started. Big kudos to her for an excellent and professional job. Jerry Jones PS: Thanks for treating my Cadillac like a Chevy!

Attention to detail is important to me and they pay attention to the details! Great experience!!