Preston Hood Chevrolet in Fort Walton Beach, FL

WOW is all I can say about Preston Hood Chevrolet...wish I could give them 10 stars!!! It was a pleasure from the moment I sent an inquiry all the way through buying my Tahoe with Paul. No stress or pressure at all. Keith originally contacted me, and got me in touch with Paul since I was buying a pre-owned Tahoe. Keith walked over to actually say hello since we had spoken on the phone, which was amazing that he cared enough to walk over to put a face with a name. Paul was phenomenal, very helpful, making sure my questions were answered, very accommodating, and communication was on point. I can honestly say this was the first time I have purchased a vehicle where it wasn't stressful! I live in Crestview, but I will not be going anywhere else for vehicles & service. If you need a Vehicle or service go to Preston Hood as you will not be disappointed. A HUGE thank you to Paul Hughes, Mike and Kim. Yall are awesome!

The service was timely, courteous, and very well executed. Special thanks to Brian Durham and Dan the Corvette man. Preston Hood is the only dealership I consider for all my vehicle purchases and maintenance needs.

Great

Staff were helpful and courteous.

Absolutely Great Service and Team! i ended up Worked directly with the Service manager Grayton- and also Brad, Brought my truck in for torque converter repair that was costly and they worked with me in everyway they could. they even called to have my truck come back in for a second service flushing to make sure things were right. Absolutely have won my business from now on! Thank you Thank you Thank you gentlemen!

Absolutely Great Service and Team! i ended up Worked directly with the Service manager Grayton- and also Brad, Brought my truck in for torque converter repair that was costly and they worked with me in everyway they could. they even called to have my truck come back in for a second service flushing to make sure things were right. Absolutely have won my business from now on! Thank you Thank you Thank you gentlemen!

Very friendly and professional! I was looking to upgrade from a 1/2 ton pickup to a 3/4 ton. You had what I was looking for and we started the process right away. I had to come back in today because the steering wheel is a bit off center. Scheduled an appointment for next week. I bought my trade in here too. Both experiences here have been some of the best car buying experiences I've ever had. The truck is an amazing powerhouse. It does exactly what I needed it to do and it looks good doing it!

It was a great experience and service was outstanding with great customer service.

We took delivery of a new Traverse on Friday and had a great car buying experience. Aaron, our salesman, was knowledgeable, friendly and worked with us to ensure our needs were met. Kim, in finance, was professional and personable.

Very professional and extremely helpful!

I drove two hours for their excellent customer service and by far the best fair price. Definitely will recommend others

Superior, we have purchased or leased 13 vehicles from you over the years we have great experiences with all each time This purchase was great from start to finish

Awesome low stress experience. Don was a great salesman who answered all our questions honestly.

Everyone we encountered during our purchase experience was pleasant, very helpful and professional. The facility is well maintained and was clean, including the bathrooms. I would do business with them again.

I had a scheduled appt. and arrived when the doors opened at 7:30. I was very impressed with how quickly the techs were taking care of everyone. There were at least 5 cars in the queue, but each was received individually and simultaneously. The design of the building extended this personal service; inside, each customer was able to be in a private cubicle for the admin portion. I was in and out of the processing line within 5 minutes. I was kept informed of the diagnostic findings and notified when the work was complete. Great work to everyone! I was very satisfied with everyone I had contact with. The entire Preston Hood service dept. made the company proud this morning! Terrific job!

Excellent service and they knew my car.

Friendly and fast service

They treat you like family when I purchased my 2023 Convertible Corvette.

Exceptional service advisors and prompt delivery/completed work by the technicians.

It was an overall easy and great experience. Austin was great and helped us out every step of the way!

The experience was great they explained everything to me , but I’m the end the issue of my vehicle was from factory and i shouldn’t pay for it , that’s a shame that a big company like Chevrolet make they costumers pay for their mistake

Got in when scheduled and the work was done in a reasonable amount of time.

Austin was my salesperson and was extremely friendly and helpful in the purchase of my vehicle and Kim was also very quick and helpful in the financing and warranty purchase of said SUV

Brad is the absolute best. Give this man a raise. He goes above & beyond. Professional, knowledgeable, and communicative which is extremely important to me.

I have purchased two vehicles from Preston Hood and experience has been excellent. My experience with the Service Department has been equally satisfying. Brett was extremely professional and took the time to explain what was going on with my wife's Equinox. As a retired technician who has been displaced by the technology on newer vehicles, it was a pleasure to have a Service Advisor actually listen to my perception of the issue and communicate with me. It was worth the drive from Pensacola to deal with a professionally managed Service Center. Thanks again!