Preston Hood Chevrolet in Fort Walton Beach, FL

Everyone we encountered during our purchase experience was pleasant, very helpful and professional. The facility is well maintained and was clean, including the bathrooms. I would do business with them again.

I had a scheduled appt. and arrived when the doors opened at 7:30. I was very impressed with how quickly the techs were taking care of everyone. There were at least 5 cars in the queue, but each was received individually and simultaneously. The design of the building extended this personal service; inside, each customer was able to be in a private cubicle for the admin portion. I was in and out of the processing line within 5 minutes. I was kept informed of the diagnostic findings and notified when the work was complete. Great work to everyone! I was very satisfied with everyone I had contact with. The entire Preston Hood service dept. made the company proud this morning! Terrific job!

Excellent service and they knew my car.

Friendly and fast service

They treat you like family when I purchased my 2023 Convertible Corvette.

Exceptional service advisors and prompt delivery/completed work by the technicians.

It was an overall easy and great experience. Austin was great and helped us out every step of the way!

The experience was great they explained everything to me , but I’m the end the issue of my vehicle was from factory and i shouldn’t pay for it , that’s a shame that a big company like Chevrolet make they costumers pay for their mistake

Austin was my salesperson and was extremely friendly and helpful in the purchase of my vehicle and Kim was also very quick and helpful in the financing and warranty purchase of said SUV

Brad is the absolute best. Give this man a raise. He goes above & beyond. Professional, knowledgeable, and communicative which is extremely important to me.

The best buying experience I’ve had.

I have been going to Pete Moore Chevrolet for 10 years since purchasing my 2009 Tahoe even when I moved from Pensacola to Navarre. Loved their service department but since COVID, the quality hasn’t been the same. And they are trying to make service changes. I commend them for that. But I decided to switch nonetheless. No ill feelings towards Pete Moore. But my first time with Preston Hood was outstanding. The facilities was so clean. They even provided snacks, coffee, water, and even popcorn. Everyone was so nice. My Service coordinator, Brett, was so professional, and knowledgeable. He gave me updates so I felt at ease. I will definitely come back even if it’s just for an oil change. Thank you so much.

Had no appointment, but your service people took care of my problem.

Service Dept. did great got us in and out quick. Little disappointed my salesman did not recognize me I guess selling me car for $41,000 plus doesn't mean much to him even after I said his name as in walked by me. My wife said I'm just another face. Guess I will find another salesman next time. But my service attendant was friendly and polite.

THE SERVICE DEPARTMENT IS DOING A AWESOME JOB

Best GM service in the area!

Super nice people

Everyone done a great job . My vehicle was fixed fast & very pleased with my service . Thank you

Upon our arrival, about 15 minutes before our appointment, Jerry promptly assisted us. I was impressed how neat and clean the facility was and all those working in the service area were neat in appearance and very friendly. Jerry went over what maintenance we were there for and then showed us where the waiting room was. The dealership has a lovely waiting area with fresh popcorn, snacks, water & coffee. They also had a tv tuned to HGTV (my favorite channel, how did they know?!?). Different office staff came by and checked on us, asked if we needed anything. Everyone was so friendly and accommodating, they made us feel like royalty. When our service was completed Jerry came to get us, showed us where to check out, answered our questions as bout a truck bed cover and then told us where our vehicle was parked. I am so glad we chose Preston Hood Chevrolet to Purchase our truck and follow up services. Thank you! Tonja Caudill & Ali Mrizigue

My service writer, Brian is the best! He always manages to get my vehicle in when I need it and he always goes out of his way to make sure I’m satisfied. He’s the best I’ve dealt with.

First time taking my truck to the dealership and I was very intimidated from all the horror stories I’ve been told but the service advisor Mr. Jerry Spratling made the experience completely inviting! He explained everything to me to where I could understand and was completely honest!! Made me feel welcome and completely informed about the service completed! Give this man the raise he rightfully deserves! I will be scheduling all my appointments with Jerry from now on!

Kudos to Jerry! He is a perfect gentleman, excellent customer service skills.

Took my car for the first service. They did a fantastic job and got me back on the road a lot quicker than expected. Preston will be my first stop for all my automotive needs!

Austin was great to deal with

Bryan Durham in service is the only reason I ever go back into the service department. Haven’t had much luck with anyone else in service. Mike Sumrall in sales is the most knowledgeable salesman I’ve ever met. These two are the reason I return!